Merchant Manual

Introduction

This guide is intended for employees of companies which sell goods and (or) services, or perform certain work and plan to receive or make payments by bank cards or other payment methods to their Customers (referred to as Payers or Receivers). Such companies hereinafter are referred to as Merchants (or Connecting Party which represents Merchants). The documentation describes how Merchants can use the functionality of the ConnPay software and hardware complex, as well as tracking financial flows through the ConnPay payment business management system. Each Merchant receives a created Merchant account in ConnPay Payment Gateway for API and UI access.

Payment facilitators which represent Merchants can receive Merchant account for represented Merchant, or Reseller account connected to Merchant accounts of each represented Merchant. Discuss the most suitable Payment Gateway accounts model with ConnPay support manager. Reseller accounts have similar view access rights in Payment Gateway as Merchants, with the following differences:

  • They can browse multiple linked Merchants,

  • They can manage Reseller rate plans,

  • They cannot process any transactions,

  • They cannot manage Black, White and Loyalty lists,

  • They cannot create new entities and notifications.

The guide is arranged according to the structure of the Payment Gateway user interface and contains detailed information about each commonly used function.