1. General Account Information

Manager employees can browse transactions, configure processing solutions and download various reports via ConnPay UI. It is available at https://gate.connpay.com/paynet-ui/ for production environment and at https://sandbox.connpay.com/paynet-ui/ for sandbox environment.

1.1. First Login

Upon initial access to ConnPay UI, after logging in, the manager employee will be asked to create and enter a new password.

pic1 manager faq

The minimum password length must be 8 characters. The password must contain at least one digit, one lowercase and uppercase letters and at least one special character.

Warning

It is very important that the password does not consist of meaningful linguistic structures. For security reasons it is strongly recommended to use random alphanumeric values and regularly change the password.

1.2. Login With OTP

IF OTP (One Time Password) is enabled, an email will be sent to all users with a one-time link to create a second authentication factor.

An example of this letter:

letterexample manager_faq

Inside there is a link, by clicking on which the QR code and the secret key will be available:

qrexample manager_faq

To calculate the second factor, scan the QR code or enter the secret key in any available application that supports HOTP (Google Authenticator, Protectimus Smart OTP, Free OTP Authenticator and others):

appexample manager_faq

If one-time password authentication is enabled for login, enter this password when logging in. Detailed information on working with OTP is available on the link. When logging into the system, specify a username, password and generated code from the application (each time logging in, new password from application will be required):

loginexample manager_faq

1.3. Header Menu

The menu is always located at the top of the screen:

pic2 manager faq

From left to right, here are located: the account name in ConnPay UI and its role in the system, the current date and time in the system time zone, link to the documentation https://doc.connpay.com/ with detailed information about ConnPay UI and API, menu language and currency calculations.

1.4. User Profile

By clicking on Manager name on the top left side of header you will be redirected to user profile where you can setup your profile. From the right side of page you will see to pages Common and Orders full view settings:

pic3 manager faq

Common

pic3 manager faq

Here you can change:

  • Name

  • Language on which system will be automatically displayed in (possible to change from the drop-down menu at the top of the page any time)

  • E-mail address on which all configured notifications will come

  • Phone

  • Default currency (possible to change from the drop-down menu at the top of the page any time)

  • Statement preview limit

  • PGP key

  • CSV delimiter

  • Telegram Bot - from this telegram bot you will receive information about all configured activities

  • Mobile application

To change language from header menu use the drop-down menu

pic4 manager faq

To change the currency for calculations in transaction monitor and dashboard, use the drop-down menu from header menu. Exchange rate is updated daily.

pic4 manager faq

Orders Full View Settings

In this section it is possible to configure visible fields for detailed view in orders:

pic4 manager faq